Thank you for choosing our luxury hair extensions and accessories. We understand the importance of a smooth and efficient shipping process, and we are committed to providing you with the best experience possible. Please take a moment to review our shipping policy below:
SHIPPING OPTIONS
We offer a variety of shipping options to ensure that your order reaches you in a timely manner. You can choose from the following shipping methods:
- Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery.
- Expedited Shipping: If you need your order sooner, we offer expedited shipping which takes 1-2 business days for delivery.
- International Shipping: For our international customers, we offer international shipping options. Please note that shipping times may vary depending on the destination.
PROCESSING TIME
Once your order is placed, our team works diligently to process and prepare it for shipment. Our processing time is typically 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. Please allow up to 24 hours for the tracking information to be updated in the system.
SHIPPING COSTS
Shipping costs are calculated based on the weight and destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase. We strive to offer competitive shipping rates while ensuring the safe and secure delivery of your items.
INTERNATIONAL SHIPPING
For our international customers, please note that customs fees, import duties, and taxes may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend contacting your local customs office for more information on any potential fees.
LOST OR DAMAGED SHIPMENTS
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
we are dedicated to providing you with exceptional products and service. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you every step of the way.